Reset Sauna & Plunge Policies

A few things to know before you Reset.

We want every visit to feel simple, private, and stress-free. Please take a minute to review our policies before your reservation.

 

Cancellations & Rescheduling

Plans change. Just give us at least 12 hours notice.

You may cancel or reschedule your reservation up to 12 hours before your scheduled appointment at no charge. Simply choose another available date and time that works for you.

Cancellations or rescheduling requests made within 12 hours of your appointment will be charged the full reservation amount. No-shows are also charged in full.

 

Running Late?

If you arrive late, you’re still welcome to enjoy the time remaining in your reservation. However, your session will end at its originally scheduled time so our team has enough time to clean and prepare the space for the next guest.

We recommend arriving a few minutes before your appointment so you can enjoy the full 45-minute Reset experience.

 

When to Arrive

No need to arrive extra early.

Please arrive no more than 15 minutes before your scheduled appointment. This gives our team time to clean and prepare the space between guests.

For example, if your reservation begins at 4:00 PM, we recommend arriving between 3:45–4:00 PM.

 

Swimwear Required

Bathing suits are required throughout your contrast therapy session.

All guests must wear appropriate swimwear while using the sauna, cold plunge, and other therapy areas.

 

After Your Session

Dry off before you lounge.

We want you to relax and enjoy the lounge before or after your Reset. After using the sauna or cold plunge, however, please dry off and change into dry clothing before sitting on any lounge chairs/couches.

 

Guests & Private Reservations

Your reservation is private and can accommodate up to three guests. All guests are expected to follow Reset’s studio policies throughout the reservation.

 

Respect the Space

Reset is designed to be a quiet place to unplug, recover, and recharge. Please be respectful of the space, equipment, staff, and other guests so everyone can enjoy their experience.

 

Questions Before Your Visit?

We’re happy to help. If you’re unsure about anything before your appointment, reach out to the Reset team before you arrive.